Terms And Conditions
We reserve the right to change the price of any transfers booked with us and will be notified in well advance if they change.
No Show Policy:
If a customer who booked with us, does not turn up for pickup as booked, we hold the right to Full charge you for that on such occasions.
We have a 10-15 Minutes free charge Waiting for customers who book with us direct, We are more than happy to wait for you but it will be added to the bill and you will be advised.
Airport Pickup Policy:
When you book with us from Airport, we come and meet you inside the terminal that you would advise while booking. We have parking charges to tackle if the wait exceeds more than 30 minutes, So we have a policy of 30 Minute Free waiting for charge policy. When you book with us from the Airport we apply 30 minutes for Domestic and 45 minutes for International travelers, and this is added on to the fare already. For further queries, Please Click here and leave us a message.
Child Seats/ Restraints, Booster Seats Policy:
We have Child Seats, Baby Seats, Booster Seats, Booster Cushions available for hire on any of the transfers and the extra charge is $20 Per Seat request.
Late Night Surcharge Policy:
Additional 10% charge applies on ALL pickups between night times between 11 PM till 04:30 AM.
Public Holidays/ Events Transfers Policy:
The transfers booked on Public Holidays, Melbourne Cup, Footy Finals, Grand Prix, Australian Open will attract a 20% Surcharge.
Credit Card Payment Policy:
If you choose to pay with Credit Card or any other mode of electronic payment, it will attract a 5% merchandise surcharge on the top of the fare amount.